Duties
🌿 General Manager – Commercial Interior Landscaping 🌿
Buffalo, NY | Full-Time | Leadership Opportunity
Botanicus, a leader in interior landscaping, is seeking an experienced General Manager to oversee operations, lead our team of plant care technicians, and drive growth through innovative design and exceptional customer service.
Key Responsibilities
🌱 Design, Sales & Marketing
- Develop and implement strategies to expand our client base and generate new business
- Collaborate with the design team to create innovative interior landscaping solutions
- Conduct market research and stay ahead of industry trends
👥 Team Training & Leadership
- Lead, mentor, and support field technicians to ensure service excellence
- Develop and implement training programs to strengthen technical and customer service skills
- Foster a collaborative, positive, and growth-focused team culture
🌿 Customer Care
- Serve as the primary point of contact for key clients
- Ensure customer satisfaction by resolving issues quickly and effectively
- Build long-term client relationships through proactive communication and tailored solutions
📊 Operations & Administration
- Oversee scheduling, procurement, and inventory management
- Manage budgeting, forecasting, and invoicing in partnership with accounting
- Prepare performance reports and identify areas for operational improvement
Qualifications
- Proven experience in general management or a leadership role in a commercial service business
- Strong sales and marketing skills with ability to drive business growth
- Track record of leading and developing high-performing teams
- Excellent customer service and client relationship management skills
- Proficiency in operations, administration, and basic financial management
- Strong organizational, communication, and multitasking abilities
Why Join Botanicus?
- Lead a growing team passionate about plants and people
- Contribute to creative, green solutions that bring nature indoors
- Competitive compensation and growth opportunities
🌟 Bring your leadership, creativity, and business expertise to Botanicus — and help us add GREEN to Western New York businesses!
👉 Apply now at www.botanicus.com/jobs/
Hours & Benefits
Standard weekday business hours. Occasional installs or plant deliveries on weekends.
Requirements
- Qualifications
- Proven experience in general management or a leadership role in a commercial service business
- Strong sales and marketing skills with ability to drive business growth
- Track record of leading and developing high-performing teams
- Excellent customer service and client relationship management skills
- Proficiency in operations, administration, and basic financial management
- Strong organizational, communication, and multitasking abilities.
- Bring your leadership, creativity, and business expertise to Botanicus — and help us add Nature to Western New York businesses!